Best Voip Solutions for Small Business

voip solutions for business - Nextiva is a business VoIP provider that ranks as our top business phone system with features like unlimited calling, auto attendants, voicemail-to-email transcription, and conference calling from $19.95 per user, per month. It’s right for solopreneurs and small business owners who want the best combination of features and service at an affordable price. Click here for a free demo.

Nextiva offers three service plans with volume discounts based on the number of users. Pro starts at $19.95 per month and goes up to $35, Pro Plus costs between $22.95 and $38 per month, and Enterprise starts at $29.95 per month. Additional cost savings are available with long-term contracts and prepaid agreements.
Office Pro
Nextiva’s Office Pro package includes unlimited domestic calling, free local and toll-free phone numbers, and an auto attendant. This tier also offers voicemail-to-email transcription and a cloud private branch exchange (PBX) to receive and route incoming calls. With pricing that starts at $19.95, Nextiva Office Pro is a good fit for small companies and teams that want basic business VoIP phone service.

voip solutions small business However, this tier lacks the conference bridge, mobile apps, and call recording features found in upper levels. It’s also missing features that Nextiva’s close competitor,  Vonage, offers in its first-level package like short message service (SMS) and messaging. However, this plan is priced similarly to other tier one packages on our list.

Office Pro Plus
Nextiva’s Office Pro Plus package adds SMS messaging, one professionally recorded greeting, and a conference bridge for calls with up to nine participants, with pricing that starts at $22.95 per user, per month. This tier also includes mobile apps, and Team Presence, allowing users to set their availability status within the Nextiva app. The Office Pro Plus plan is a good fit for business owners and teams who want to stay connected while outside the office.

This package lacks the reporting, call recording and CRM features offered at Nextiva’s highest tier level. It also doesn’t offer a complete set of call center tools like Freshcaller. However, unlike Freshcaller, Nextiva offers users unlimited SMS messaging.
Office Enterprise
best voip solutions for small business Nextiva’s Office Enterprise business VoIP plan includes inbound and outbound call recording and three professionally recorded greetings. It also adds CRM features and tools for analytics and reporting with pricing that begins at $29.95 per user, per month. Office Enterprise is a good solution for business owners that want to capture call data for quality assurance and strategic planning.

business voip solutions On the whole, Nextiva offers most of the standard phone system features business should expect from a VoIP phone service provider, but Nextiva’s primary differentiator from other solutions is the high standard of customer support it delivers. New customers are assigned a single point of contact that remains in place from setup and training to ongoing support and is a reason why it was named as our top pick in our comparison for business phone systems.
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